Privacy Policy

We may collect:

• account details such as name, email address and password login information;

• profile information such as city, postcode, area, worker category, headline, rates, availability, phone number and WhatsApp number;

• booking and request information such as titles, messages, status updates and related booking details;

• chat messages sent through the platform;

• reviews, ratings and reports;

• technical and usage information such as device, browser, IP address and log information.

We use personal data to:

• create and manage user accounts;

• show worker and hirer profiles and local availability;

• process booking requests, chat messages and notifications;

• send service emails such as password reset emails, request alerts and message notifications;

• improve platform safety, detect misuse and investigate complaints;

• maintain and improve the service, analytics and performance.

We generally process personal data on one or more of the following bases:

• performance of a contract, where processing is needed to provide the platform and requested services;

• legitimate interests, including running, securing and improving the platform;

• legal obligation, where we need to comply with applicable law;

• consent, where we specifically ask for it.

We may share information with trusted service providers who help us operate the platform, such as hosting, authentication, database, email and analytics providers.

We may also share information where required by law, regulation, court order, or to protect the rights, safety and security of users or the platform.

Depending on the circumstances, you may have the right to:

• access your personal data;

• request correction of inaccurate data;

• request erasure of data;

• object to or restrict certain processing;

• request data portability;

• withdraw consent where processing is based on consent.

To exercise your rights, contact: [email protected]